FAQS
Do You Ship Discreetly?
Yes, we know that discreet shipping matters! No one will be able to tell what's inside. We ship toys in plain brown boxes or FedEx/USPS generic packaging.
We ship and bill as "Hamilton Park Electronics," and no logos will ever appear on the outside of your package.
We NEVER mail any flyers or unsolicited catalogs after you purchase from us.
How Long Will My Package Take to Reach Me?
We process almost all orders within 1 business day (Mondays-Fridays, excluding major U.S. holidays).
In most cases, you will receive your package within 7 business days.
Can I Return a Toy?
We cannot accept returns of delivered products, to ensure all customers feel confident that they're receiving a brand-spanking-new product direct from the manufacturer. No exceptions apply.
We do our best to include specific product sizing in every product page, and encourage you to email us if you see any info missing, or have any size questions before purchase!
Please email lovemagic.serviceus@gmail.com if your product is not functioning normally! All products carry a warranty.
How Do I Contact You?
Please email lovemagic.serviceus@gmail.com for any queries,or whatsapp +852 55385458.